SCM applications are now available for small businesses.

Efficiently and effectively improving the way that a company finds raw components and then delivers the product or the service to the customer SCM is about efficiently and effectively improving the way that a company finds those raw components and then delivers the product or the service to the customer. The management of this network is known as supply chain management (SCM). Д®very small business has a supply chain, the network of vendors that provide the raw components that are needed to make a product or deliver a service. The goal is to reduce costs and increase profitability while providing customer satisfaction. BI has been described as вЂњthe crystal ball of the 21st century.вЂќ Д¬ustomer relationship management (CRM) refers to вЂњвЂ¦a customer service approach that focuses on building long-term and sustainable customer relationships that add value for the customer and the company.вЂќ It is a company-wide strategy that brings together information from all data sources within an organization (and sometimes from external data sources) to give one holistic view of each customer in real time. When conducted online, BI is efficient and quick, helping companies to identify noteworthy trends and make better decisions faster. Small Business Management in the 21st Century.Д«usiness intelligence is about the activities that a small business may undertake to collect, store, access, and analyze information about its market or competition to help with decision making.Preparing for a Career in International Business.

Opportunities in International Business.Key Management Decisions and ConsiderationsД¬hapter 19: Business in a Global Environment.

What You Should Know Before Going Global.

US Small Business in the Global Environment.

Security Issues in Electronic CommunicationДЎ6.В Chapter 16: E-Business and E-Commerce: The Difference.

Recruiting, Motivating, and Keeping Quality EmployeesДЎ5.В Chapter 15: Managing Information and Technology.

Legal Forms of Organization for the Small Business.

Principles of Management and Organization.

A House Is Not a Piggy Bank: A Few Lessons from the Subprime Crisis.

The Importance of Financial Management in Small Business.

Alternative Approaches to Accounting Systems.

Understanding the Need for Accounting Systems.

Managing the Production Process in a Manufacturing Company.

Digital Technology and E-Environment ImplicationsДҐ.В Chapter 5: The Search for Efficiency and EffectivenessД§.В Chapter 7: Teamwork and CommunicationsДЁ.В Chapter 8: Operations Management in Manufacturing and Service Industries.

Different Customers-Different Definitions.

Defining the CustomerвЂ™s Concept of Value.

External Forces that Influence BusinessВ ActivitiesДў.В Chapter 2: Success and Failure in Small BusinessesД¤.В Chapter 4: Your Business Idea: The Quest for Value.

Maritime Management: Micro and Small Businesses

E-commerce definitions business